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FAQ
Frequently asked questions
How does the ICE ID Sticker work?
Each ICE QR Sticker contains a unique QR code linked to a secure online profile.
In the event of an emergency:
1. A responder scans the QR code or NFC tag using any smartphone camera.
2. They are directed to your secure ICE (In Case of Emergency) page.
3. Your critical medical and emergency contact information is displayed instantly.
There is:
• No app required
• No login required for emergency viewing
• No complicated setup
It is designed for speed, clarity, and immediate access when time matters most.
How secure is my information?
Your information is stored in a secure online database with controlled access.
Key security principles:
• Each QR code links only to your unique profile.
• Data is not publicly searchable.
• Profiles cannot be accessed without scanning your specific QR code.
• The system is designed strictly for emergency use.
We do not sell, share, or distribute your information to third parties.
Security and privacy are foundational to the ICE QR system.
Can I update my information?
Yes.
You can update your emergency profile at any time.
If your medical information, medication, or emergency contacts change, simply log in and edit your details.
Your QR code stays the same — it will always link to your latest updated information.
There is no need to replace the sticker when your details change.
What happens if I sell my bike?
The QR code is linked to your personal profile, not the bike itself.
If you sell your bike, you have two options:
• Remove the sticker and place a new one on your next helmet, bike, or vehicle.
• Deactivate the profile linked to that QR code.
You remain in full control of your information at all times.
Does it work without internet?
The QR or NFC tag code itself can be scanned without an app. However, an internet connection is required to access the FULL emergency profile. There is a "critical info" section that is availible offline
In most emergency situations, responders or bystanders will have mobile data available. The system is designed to open quickly in a standard browser without any login requirements.
Can it be used for children or elderly family members?
Yes.
ICE QR Stickers are ideal for:
• Children
• Elderly family members
• Cyclists
• Hikers
• Runners
• School bags or car seats
It provides immediate access to critical medical information and emergency contacts when they may not be able to communicate for themselves.
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